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Build relationships based on cognitive and affective trust

Learning objectives

When working internationally it’s important to be aware of how different cultures establish trust and build relationships. In some cultures, trust is cognitive and established through professional capabilities. In other cultures, such as Italy, trust is affective and based on feelings of friendship and empathy.

We will provide you with a set of best practices you can follow when building relationships with new colleagues. These best practices show you how to establish professional credibility, develop a personal connection and switch back to business.

Adaptive case studies

Future Leader
Building a relationship with an external consultant visiting from abroad.

Building relationships with new colleagues of an acquired company.

Senior Manager
Building a relationship with a senior executive of an acquired company.

2.5 hours learning time


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