Effective Decision Making and Problem Solving

Refresh your understanding of thinking (software) and brain (hardware) to make wise decisions.

Minutes: 151

Sessions: 10

Actions: 81

When facing what seems to be a complicated question, we need to have a refreshed understanding of thinking (software) and brain (hardware) to make wise decisions.

We make decisions to solve problems every day. Some decisions are personal, others are related to work. Some need quick reaction, others require some contemplation. Some decisions need personal conviction, others require participation of the whole team. Some may get you a lot of praise, others might provoke different reactions.

Different situations require different ways of thinking. In this course, we want to equip you with the latest scientific knowledge (in neuroscience, psychology, organization theory and so on) and provide you with real-life experience, to help you analyze problems and make more effective decisions in a more comprehensive perspective.

The importance of this topic (9 actions)
How does our mind work when we deal with problems? (11 actions)
Framework for effective decision-making and problem-solving (7 actions)
C in C.A.P.E.X: Collect facts and emotions (8 actions)
A in C.A.P.E.X: Ask the right questions (8 actions)
P in C.A.P.E.X: Produce new options (8 actions)
E in C.A.P.E.X: Estimate options and choose the best one (6 actions)
How do biases affect our decision-making? (9 actions)
X in C.A.P.E.X: Execute and receive feedback (5 actions)
Course evaluation and assessment (12 actions)

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Dr. Andrew Ma

PhD, EMBA

Chief Development Officer and founder of Chorev Consulting International

My background
Over my 13+ years’ experience developing over 1,000 executives, managers, specialists and university students, I have discovered a huge gap between leaders, cross-generational thinking and organization culture. If the gap can be narrowed, a huge potential will be released:

Fresh grad -> a competent employee
Employee -> an effective manager
Manager -> a servant leader
Senior executive -> a mindful and genuine leader

My specialty
– Provide first-class leadership consultation, training and counselling
– Combine latest research on neuroscience, positive psychology, organization behavior and leadership, to attain sustainable development
– Design courses, both online and face-to-face, through applying relevant experiential learning, mindfulness practice, and customized role-playing games and forum theater
– Make use of suitable psychological assessment tools and certified procedures to enhance leadership, including TPP CBMT, EQi2.0, Myers-Briggs Type Indicator ® Step I & II, LEA 360, PRO-D, and Miller Heiman Strategic Sales

Since 2007, I have had precious opportunities to serve different clients, including Microsoft, Hong Kong Police Force, Jardine Matheson, Gammon Construction, Cathay Pacific, Juniper Networks, Salvation Army, China Telecom, China Unicom HK, CITIC Telecom, CPC, GAP, New World Development, AsiaWorld-Expo, and so on.

Education background
PH.D in Global Leadership, Executive MBA, Bachelor Degree in Economics, Master and Bachelor Degree in Electrical Engineering. His thesis, completed in 2014, focused on cross-generational leadership in the Hong Kong marketplace.