
Feedback for Higher Performance
Giving effective feedback helps your work to be more effective and relaxing.
Minutes: 89
Sessions: 7
Actions: 51
This course will help you to understand why giving feedback is a must-have skill for an excellent leader. We will discuss what mindset you should have as a feedback giver, explain in simple language the theories, steps, methods and scenarios of how to make use of positive and constructive feedback, and how to deal with employees who ignore feedback. Furthermore, we will talk about how to strike up a conversation when you conduct performance appraisal, so you can not only give feedback to colleagues confidently, but also enhance your work level and productivity.
- Importance of feedback at work (9 actions)
- Getting prepared for feedback (7 actions)
- Delivering positive feedback (6 actions)
- Delivering constructive feedback (6 actions)
- Dealing with challenging responses (7 actions)
- What if my feedback does not work? (6 actions)
- Performance review structure (10 actions)
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Nicole Chan
Talent Development Consultant
Nicole is an experienced human resource specialist, who has 15 years’ experience in recruitment, training and talent development. She was in different human resource positions at various multinational enterprises and listed companies.
Nicole is experienced in recruiting fresh graduates, so she knows very well what personalities different kinds of enterprises need. Apart from recruitment, she also has expertise in leadership development and succession planning in Hong Kong and Mainland Chinese businesses.
Nicole has helped different enterprises develop their talent development function. She has worked with clients from different industries, including public organizations, media, telecommunications, and professional services. She has also conducted virtual interviews for graduating students, and given advice on how to improve their CVs, to prepare them for job interviews and equip them with different skills they need for entering the job market. Nicole is an accredited practitioner of MBTI, WorkPlace Big Five Profile™ 4.0, and DDI FSW.